From time to time the colleagues from our Sales department visit our customers worldwide. After all, nothing beats personal contact.
A nice side effect during these trips is the export check that we can do on site. We know that our onions leave Emmeloord in the right way because then we are in charge and have full control. But if they arrive well, we can only assume.
That is why we pay sufficient attention to this. Like our Sales manager Pieter did in Brazil last week. He visited the port of Rio de Janeiro with our local contacts to see with his own eyes how our Waterman onions in the future will be neatly unloaded and delivered to the customers as agreed and on time.
Doing what you promise and keeping your agreements. That is what we stand for. This means doing a check, check and double check every day. Not only with regards to our own work. All steps from us to the customers count. Only this way we can guarantee our promised quality. And moreover, a personal visit is simply so much more fun than an email or phone call!